UAE Orders:

  • We offer free delivery for orders above 200 AED within the UAE.
  • A shipping charge of 20 AED applies to orders below 200 AED.
  • Orders are processed during business hours (9 am - 6 pm) and on weekdays excluding public holidays.
  • Orders placed outside these hours will be processed on the next working day.
  • A re-delivery charge may apply if the order is not accepted on the scheduled date.

Shipping Information:

  • Shipping costs are reflected in your shopping cart and at checkout.
  • We strive to deliver your order accurately, in good condition, and within the time-frame promised by our customer care team or displayed on the website.
  • Each order can only be shipped to a single address. For deliveries to multiple addresses, please place separate orders.
  • We typically ship orders within 3 working days, but heavy demand may extend this to 5 or more working days.
  • Reputed courier agencies ensure fast and secure delivery.
  • In rare cases, separate shipments for different items within the same order may be necessary due to product characteristics or availability.
  • If you receive a damaged product or tampered packaging, kindly refuse delivery and contact us immediately at info@bellissimoperfumes.com with your order reference number. We will arrange a prompt replacement.
  • All orders include an invoice. If missing, please contact us with your order reference number at info@bellissimoperfumes.com.

Returns & Exchanges

Domestic Orders (Within UAE):

We understand the need to return or exchange items occasionally. Unopened and non-defective merchandise can be returned within 15 days of the order date. Unfortunately, opened or defective items cannot be returned.

Exchanges:

Customers are welcome to exchange unopened and non-defective items. However, the customer will be responsible for the shipping costs of returning the original item and the shipping costs of the new item. Additionally, a separate order needs to be placed for the exchange item.

International Delivery Information:

The following table outlines estimated delivery charges, time-frames, and return windows for international orders. Please note that these are estimates and may vary depending on your location and customs clearance procedures.

CountryDelivery Charge (AED)Delivery Time-frame (Days)Return Window (Days)Refund Processing Time (Days)
Oman703-8157
Saudi Arabia653-8157
Egypt2853-10157
Kuwait753-10157
Bahrain653-10157

Returns & Exchanges

International Orders (Outside UAE):

We accept returns of defective products from international orders within the specified return window (see table above). Unfortunately, we cannot accept returns of non-defective products or opened items.

Return Process for International Orders:

  • To return a defective product, please contact us at info@bellissimoperfumes.com with your order number and a description of the defect.
  • Customers are responsible for covering the return shipping costs.
  • We are unable to process exchanges for international orders.
  • Once we receive your returned item and verify the defect, we will initiate a refund within the timeframe specified in the table above.

Contact:

For any inquiries or assistance with returns, please contact info@bellissimoperfumes.com.

Thank you for choosing Bellissimo Perfumes.

Sincerely,

Bellissimo Perfumes Team